Idroenergiaitalia sells and delivers the items presented in the SOL online catalog on ITALIAN territory, idroenergiaitalia does not ship to the rest of the world. It is the customer who sends his courier to Italy to collect the goods ordered and paid for. The prices indicated in the ecommerce are VAT EXCLUDED. The photographs are purely illustrative and therefore not binding.

Idroenergiaitalia reserves the right to accept or refuse orders that will be forwarded and in any case until the goods run out.

The items on sale may be temporarily unavailable, in which case the Customers will be notified by e-mail. In the event that the ordered item is no longer available, we avail ourselves of the right to cancel the order received, even if paid, and to re-credit any amounts paid.

For greater customer protection, we prefer to ship our products exclusively to the address indicated in the order. We accept a different destination only if, at the address indicated, the goods are collected by the actual person placing the order, but with the wording "at" (e.g. Mario Rossi at Bianca Forest).

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REGOLA PER RICHIEDERE LA FATTURA PER I CLIENTI ESTERI DELL'UNIONE EUROPEA: A) la fattura esente iva deve essere richiesta immediatamente nell'ordine e pagata con bonifico in anticipo e dopo che io ho linviato la mia proforma, OK? sono stato chiaro?; B) indicare subito il number vat e pagare con bonifico anticipato, dopo nostra emissione di proforma; OK? sono stato chiaro?; C) se paghi con carta di credito l'importo totale indicato nell'ordine e dopo richiedi la fattura, questa viene emessa con le modalità tradizionali comprensive di IVA; OK? sono stato chiaro?; D) se il number vat non è presente nel VIES, non viene emessa la fattura esente iva, OK? sono stato chiaro?; E) se paghi con carta di credito per l'intero importo e subito inserisci la partita IVA, invio fattura con sistema OSS e l'iva viene riversata al singolo stato membro, OK? sono stato chiaro?RULE FOR REQUESTING AN INVOICE FOR FOREIGN CUSTOMERS IN THE EUROPEAN UNION: A) the VAT-free invoice must be requested immediately in the order and paid by bank transfer in advance and after I have sent my proforma, OK? Have I been clear?; B) immediately indicate the VAT number and pay by bank transfer in advance, after our issue of the proforma; OK? Have I been clear?; C) if you pay by credit card the total amount indicated in the order and then request the invoice, this is issued in the traditional way including VAT; OK? Have I been clear?; Q) if the VAT number is not present in VIES, the VAT-exempt invoice is not issued, OK? Have I been clear?; E) if you pay the full amount by credit card and enter the VAT number immediately, send an invoice with the OSS system and the VAT is transferred to the individual member state, OK? Have I been clear?