Shipping and returns
The shipment of your package
Packages are generally sent within 2 days of receipt of payment and are shipped via BARTOLINI with tracking and delivery with signature. The courier will, as soon as you take charge of the package, to send you by e-mail and sms the status of update of the shipment. To track your package online you can go directly to the Bartolini website on www.brt.it.
Shipping costs include handling and packaging charges. The running costs are fixed, while the transport costs vary depending on the total weight of the shipment and the location, if disadvantaged (eg: smaller islands).
The goods travel without insurance. If you want to insure your package you need to pay a supplement. You can send a request for insured shipping via e-mail to firstname.lastname@example.org.
We advise you to group your items in one order. We can not group two separate orders separately, so shipping costs will be charged for each one.
The boxes have adequate dimensions for the products contained and are unpacked to guarantee the integrity of the transport.